Privacy Policy

At My Snuggly Stuff, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

For any questions or concerns, you can reach us at [email protected]

Personal Information We Collect

We may collect the following types of personal information:

Contact Details: Name, phone number, email address, and profile information.
Purchase Information: Details related to any purchases you make, including financial and payment details.
Account Information: Any personal details you provide when subscribing to newsletters or registering an account.
Other Information: Any additional personal information you choose to provide to us.

How We Collect Personal Information

We collect personal information from you in several ways, including when:

You interact with us via email, phone, or our website.
You place an order or use our services.
You subscribe to our newsletters or other notifications.
You communicate with us in any other manner.

How We Use Your Personal Information

We use the personal information we collect for the following purposes:

To process and fulfill your orders, including payment processing and delivery.
To improve and personalize your shopping experience.
To communicate with you about your orders, new products, and promotional offers.
To send you newsletters or other information you’ve specifically requested.
To administer our website and business operations.
To send you statements, invoices, and payment reminders.
To provide customer support and respond to inquiries or complaints.
To monitor and improve the security of our website and services.

Disclosure of Personal Information

We may disclose your personal information to the following parties:

Our employees, contractors, agents, or service providers who require access to fulfill services for us.
Third-party service providers who assist with website hosting, payment processing, and email communication.
Legal and regulatory authorities, if required by law.
In connection with business transactions, such as a merger or acquisition.

We will never share your personal information for marketing purposes with third parties outside of My Snuggly Stuff.

Security of Personal Information

We take all reasonable precautions to protect your personal information from unauthorized access, alteration, or loss. This includes:

Storing your information securely on password-protected servers.
Using encryption for financial transactions processed through our website.
Regularly monitoring our website for security threats.

Please note that while we take precautions, the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of information sent via the internet.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files that help us track your preferences and provide a more personalized experience. You can manage your cookie preferences through your browser settings, but blocking cookies may affect your ability to use certain features on our site.

We also use website tracking tools to collect information such as your IP address, browser type, and the pages you visit on our site. This helps us improve our website and services.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.

Access and Correction of Your Personal Information

You have the right to access and correct the personal information we hold about you. If you would like to request access to or update your information, please contact us at [email protected]. We will respond to your request in a timely manner.

Amendments to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be published on this page, and the revised version will be effective as of the date it is posted.

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about how your personal information is handled, please don’t hesitate to contact us.